Job Description
Amplar Health within the Medibank Group is hiring a Concierge Team Leader to guide a front-line customer service and sales team delivering high-quality consumer experiences in a hybrid setup. You will oversee workloads, coaching, and escalation handling, while aligning with governance and privacy standards to maintain compliance across all interactions.
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You will drive continuous improvement, collaborate with Care Partners, Workforce, Sales and other internal teams, and foster capability
📌 Concierge Team Lead - Hybrid, Impactful Home Care (Victoria)
🏢 Medibank
📍 Victoria
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