Job Description
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Contract role until 26/02/2027 with planned extension up until 29/02/2028
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Brisbane CBD - Hybrid
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Contract role until 26/02/2027 with planned extension up until 29/02/2028
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About the Role
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We are seeking an experienced Principal Business Analyst to join a major Queensland Government ICT program delivering technology-enabled reform across a critical public service environment.
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This is a high-profile transformation program involving the establishment of new ICT capabilities, modern case management technology and a centralised intelligence platform. You will play a key role in shaping business requirements, improving processes and ensuring technology solutions align with operational and strategic objectives.
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Working closely with senior stakeholders, technical teams, project managers and subject matter experts, you will lead business analysis activities across complex projects and help deliver practical, effective outcomes.
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Key Responsibilities
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Lead workshops and stakeholder consultations to elicit, analyse and document complex business requirements.
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Develop and optimise business processes using recognised modelling techniques, including BPMN and process flow diagrams.
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Collaborate with technical teams, architects and SMEs to define and evaluate technology solutions.
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Analyse complex business and digital transformation issues and contribute to options analysis, business cases and strategic recommendations.
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Manage requirements throughout the project lifecycle, ensuring alignment between business needs and technology outcomes.
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Build strong relationships across business, technical and executive stakeholder groups.
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Identify and support the management of business,



technology and delivery risks.
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Prepare high-quality documentation, reports, submissions and materials to support decision‐making and governance.
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Provide guidance and mentoring to other Business Analysts and contribute to a positive, collaborative team culture.
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Apply Agile and Waterfall methodologies and adapt business analysis approaches to suit project requirements.
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Essential
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Demonstrated high‐level experience in business analysis and requirements elicitation, documentation and analysis.
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Experience facilitating workshops and consultations with diverse stakeholders.
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Experience with business process modelling, including process flow diagrams and BPMN.
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Demonstrated ability to analyse complex issues and develop effective solutions.
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Strong stakeholder engagement, consultation and negotiation skills.
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Experience working within cross‐functional and multidisciplinary teams.
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Experience assessing and mitigating IT‐related business risks.
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Experience working with governance, risk and quality standards.
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Experience with Agile and Waterfall methodologies.
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Experience across the end‐to‐end software development lifecycle.
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Strong written and verbal communication skills.
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Ability to produce transparent technical documentation, policies, guidelines, reports and submissions.
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Desirable
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Relevant tertiary qualifications or certifications in Business Analysis or a related discipline.
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Business analysis accreditation such as ECBA, CCBA or CBAP.
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Working knowledge of BABOK®.
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Working knowledge of requirements classification schema.
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Experience contributing to business cases, options analysis and strategic recommendations.
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📌 Business Analyst (Queensland)
🏢 Glen Fisk
📍 Queensland