Job Description
Our Town Fencing is currently seeking a Sales and Warehouse Assistant to join our team in Ballarat.
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Who are we?
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Our Town Fencing is a leading provider of high-quality fencing solutions. With over 20 years of experience in the industry, Our Town Fencing is dedicated to delivering exceptional customer service and cutting-edge products. Join us and be part of a dynamic and growing team that is passionate about making a difference.
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The Role:
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You will play a crucial role in providing excellent customer service, maintaining our store's presentation, and supporting the efficient operations of our warehouse.
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Location: Ballarat, Vic
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Working hours: Monday - Friday, every second Saturday 8-1.
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Hours: ***** Hours a week
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Hourly rate: $36 an hour at a SNR casual rate
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Your day-to-day responsibilities:
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Operate forklifts and warehouse equipment (training provided if required).
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Load and unload deliveries for customers efficiently and safely.
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Receive stock and manage inventory to maintain accurate stock levels.
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Pick and pack customers' orders with attention to detail.
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Deliver exceptional customer service in-store and over the phone.
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Assist customers with product selection, order processing, and general inquiries.
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Support monthly stocktakes.
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Collaborate with team members to maintain a clean, safe and productive warehouse environment
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What we are looking for:
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Previous experience in retail or sales, ideally in building supplies or home improvement.
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Familiarity with warehouse operations and inventory management.
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Forklift licence preferred (training available); MR licence a bonus.
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Strong communication skills and a customer-focused attitude.
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Physically fit and comfortable handling heavy materials.
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Detail-oriented with a tidy organised approach.
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Team player with a positive attitude and willingness to learn.
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Basic computer skills for inventory and sales systems.
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What's in it for you?
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Competitive pay rates.
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Weekly pay cycle.
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Ongoing training and development.
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Supportive team culture.
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Uniforms provided (excluding steel cap boots).
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Safety bonus.
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Employee referral bonus.
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Do you fit in with the Our Town Fencing Core Values?
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Have a go- Takes action, passionate, genuine, energetic & fun.
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Competes & Wins- Can do, organised, effective, competent.
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Committed- To the business, to each other, safety, focused, sustained performer, hard work ethic.
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Easy to Deal With- Customer focused; helps first; knows where we stand.
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Integrity- Do the right thing even when no one is watching. Be open.
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Getting Better All the Time- Be better tomorrow, open to change, growth & learning.
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📌 Sales And Warehouse Assistant (Ballarat)
🏢 Our Town Fencing
📍 Ballarat