Job Description
At Hikma House, we're passionate about providing high-quality, culturally responsive support that empowers people with disability to participate in their communities and live with greater independence.
n
We're looking for an Operations and Administration Officer to join our team in Brunswick. You'll support our day-to-day operations, maintain accurate records and help ensure our services meet NDIS and organisational requirements.
n
If you're organised, approachable, detail-focused and enjoy contributing to a purpose-driven team, we'd love to hear from you.
n
n
Employment basis: Casual- Full time (possibility for permanent)
n
Classification: Award-based – Social and Community Services Employee
n
n
The Role
n
As an Operations and Administration Officer, you'll help keep Hikma House's daily operations running smoothly.
n
You'll be a key point of contact for staff, participants and external stakeholders while supporting administration, documentation, scheduling and compliance activities across the organisation.
n
This is a varied and fast‐paced role that combines office administration, stakeholder communication, service coordination and compliance support.
n
Requirements
n
n
Previous experience in an office or administration role
n
Strong attention to detail and accurate record-keeping
n




Quick learner with the ability to understand new systems
n
Strong organisational and time-management skills
n
Clear written and verbal communication
n
Ability to manage competing priorities in a fast-paced environment
n
Proactive, reliable and team-focused
n
Ability to handle confidential information appropriately
n
Proficiency in Microsoft Word, Excel and Outlook
n
Experience using ShiftCare, ELMO or similar systems
n
Knowledge of NDIS processes and compliance requirements
n
Experience working within disability or community services (highly regarded)
n
n
What's In It for You?
n
n
A diverse role where no two days are the same
n
The opportunity to contribute to high-quality disability services
n
Experience across operations, administration, compliance and service delivery
n
A collaborative and culturally diverse working environment
n
Opportunities to strengthen your knowledge of the NDIS and disability-services sector
n
n
Questions?
n
For any questions about the position, please contact:
n
Amrit Kaur our People and Culture Specialist on***************.
n
Join Hikma House and help us deliver organised, responsive and participant-focused disability support. We'd love to hear from you.

📌 Operations & Administration Officer (Victoria)
🏢 Hikma House
📍 Victoria