NDIS Support Worker — Epping, VIC (High-Intensity, Subcontractor)
Company:BTR Health |Location:Epping, VIC **** |Type:Subcontractor (ABN required) |Web:btrhealth.com.au
The Role
This is ahigh-intensity support role— not entry-level.
BTR Health needs an experienced, unshakeable Support Worker for a participant in Epping with complex needs, including psychosocial disability, mental health challenges, andcurrent active substance use (AOD).
The participant can present as difficult, volatile, or resistant to support at times.
We need someone who's worked this space before, knows how to hold boundaries, de-escalate, and not take it personally.
This role is not suitable for new-to-industry support workers.
You'll be:
Supporting daily living, routines, and appointments
Helping with community access and social participation
Using de-escalation and trauma-informed approaches — regularly, not occasionally




Keeping clear case notes and flagging changes or incidents early
What You Bring
Experience with AOD (alcohol and other drugs) support and challenging/high-risk behaviours — preferred
Experience with mental health / psychosocial disability support — preferred
Thick skin, steady temperament, solid personal boundaries
ABN + your own insurance (public liability & professional indemnity)
NDIS Worker Screening Check, Police Check, First Aid/CPR
Cert III/IV in Individual Support, Mental Health, or AOD — preferred, not required
Driver's licence + reliable car
Pay
Set rate per hour, paid on invoice.
BTR Health welcomes applicants with lived experience and diverse backgrounds.
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