Job Description
Our team within IKEA
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At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home, and helping our customers create inspiring outdoor spaces for their homes.
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We're looking for an energetic and people-focused Sales Team Leader to lead our Outdoor Furniture and Self Serve (Warehouse Sales) areas at IKEA Tempe. This is an exciting opportunity for a retail leader who thrives in a fast-paced environment, loves developing people, and is motivated by delivering exceptional customer experiences while driving strong commercial results.
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Guided by our values and culture, we are committed to creating a great place to work where everyone can belong and grow.
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We stand for equality, diversity and inclusion.
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We care about people & planet and promote health & wellbeing.
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We nurture your development and provide career opportunities to unlock your potential.
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What you need to know
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Working at IKEA has its advantages and rewards:
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5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
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24/7 access to our Employee Assistance Program for health and wellbeing support
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15% Co-worker discount
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Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
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Co-worker uniform provided
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Free Co-worker parking
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Free benefits membership (savings and discounts across retailers and service providers)
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Novated leasing and EV subscription options
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Superannuation salary sacrifice
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Fitness Passport membership available
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Bonus programme (where eligible)
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Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
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Additional Information:
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This role is Permanent, Full time, 76hrs/fortnight
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This role requires availability to work a spread of hours from 8:00am - 10:00pm weekdays and alternating weekends (both Saturday and Sunday)
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Recruitment Process Overview:
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Video screening interview: Shortlisted candidates will be invited to complete a brief pre-recorded video interview.
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Hiring team interview: Candidates who progress to the next stage will be invited to attend an in-person interview.
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About this work area
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As the Sales Team Leader for Outdoor Furniture and Self Serve, you'll lead a team responsible for helping customers bring their outdoor living dreams to life while ensuring a seamless shopping journey from inspiration through to product collection.
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You'll combine commercial leadership with operational excellence, driving sales performance, maintaining strong stock availability, and ensuring customers can easily search, find, choose and buy from our range.
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As Sales Team Leader your responsibilities will include, but are not limited to:
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Lead, coach and develop a high-performing sales team, creating an inclusive and motivating work environment.
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Drive sales growth across the Outdoor Furniture range through strong commercial planning, customer insight and market awareness.
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Ensure customers receive an exceptional shopping experience, from product selection through to collection in the Self Serve area.
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Monitor sales, stock levels, customer feedback and key business metrics to identify opportunities and improve performance.
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Partner with store stakeholders to execute commercial priorities, seasonal activities and promotional campaigns.
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Maintain excellent range presentation, stock availability and operational standards throughout the department.
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Build product expertise within your team so co-workers can confidently support customers and actively sell solutions.
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Drive continuous improvement initiatives that simplify processes, improve efficiency and reduce unnecessary costs
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You're a passionate retail leader who combines strong commercial thinking with a genuine desire to help customers create better living spaces.
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You'll bring:
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Experience leading and developing teams in a customer-focused retail environment.
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A proven ability to drive sales results and achieve business goals.
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Strong coaching and leadership skills with a focus on people development.
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Experience working in fast-paced, high-volume retail or warehouse environments.
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An ability to analyse data, identify opportunities and implement practical solutions.
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Strong communication and stakeholder management skills.
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A customer-first mindset and enthusiasm for home furnishing and outdoor living solutions.
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Resilience, adaptability and a hands-on approach to leadership.
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We need people like you
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At IKEA, work is so much more than a job. Come join us!

📌 Sales Team Leader (Self Serve Warehouse) (New South Wales)
🏢 Ikea Gruppe
📍 New South Wales