Job Description
Renowned luxury fashion label Karen Gee is seeking a motivated and passionate Luxury Client Advisor.
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Karen Gee is known for empowering women through our impeccable Made to Measure and Ready to Wear garments, exceptional customer service, genuine style advice and long-standing client relationships.
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The ideal candidate will deliver a personalised client experience at every touchpoint, nurturing existing clientele while actively building new relationships, introducing collections, driving appointments and achieving sales.
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You will thrive in this role if you love building genuine client relationships, proactively contacting customers, picking up the phone and confidently turning opportunities into sales.
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In return, Karen Gee offers the opportunity to work directly with the Founder, with genuine scope for growth, development and learning beyond the sales floor.
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Key responsibilities
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Build genuine, lasting relationships with existing and prospective clients
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Proactively develop new clientele through networking, outreach and cold calling
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Secure private styling and appointments with new and existing clients
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Maintain regular contact with key clients, sharing current collections, arrivals and relevant pieces
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Understand each client's wardrobe,



lifestyle and preferences to provide considered styling advice
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Meet and exceed individual and store sales targets and KPIs
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Confidently cross-sell and upsell
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Maintain accurate and detailed client information within our CRM
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Follow up with clients beyond the initial sale to encourage loyalty and repeat business
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Assist with stock management, inventory, deliveries and product replenishment
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About you
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Minimum 4 years' experience in retail, luxury sales or a highly client-focused sales environment
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Luxury fashion experience and an established understanding of clienteling
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A natural relationship builder who genuinely enjoys connecting with people
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Exceptional customer service and styling/advisory skills
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Highly confident in proactive outreach, prospecting and converting current clients
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Solid sales ability with a proven drive to achieve targets
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Excellent CRM, follow-up and organisational skills
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Polished, professional, positive and proactive
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Strong understanding and appreciation of quality, craftsmanship and luxury product
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Fluent English; additional languages are an advantage
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📌 Luxury Client & Sales Consultant (New South Wales)
🏢 Karen Gee
📍 New South Wales