Job Description
Working closely with clinical and administrative teams, you will contribute to the efficient management of health information and support quality improvement activities within the department.
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About You:
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You are an organised and detail-oriented individual with strong administrative skills and a commitment to accuracy and confidentiality.
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You are comfortable working with computer systems and managing information and documentation in a busy environment. You have excellent communication skills, a professional approach and the ability to work both independently and as part of a team.
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Key Responsibilities
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Process, retrieve and manage medical records for authorised requests and clinical needs.
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Accurately track, scan, file, archive and securely store medical records.
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Respond to internal and external enquiries in a professional and timely manner.
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Maintain patient confidentiality, privacy and accurate documentation.
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Follow up outstanding records, including discharge summaries and pathology results.
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Complete discharge procedures in line with policies and procedures.
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Maintain archive, forms and other departmental registers.
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Supply medical record forms to hospital departments as required.
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Support quality improvement activities within Health Information Services.
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Work collaboratively with clinical and administrative teams.
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You Will Also Bring
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Previous administrative experience, preferably in a healthcare or hospital environment.
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Experience with medical records or health information is highly regarded.
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Strong attention to detail, accuracy and organisational skills.
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Good time management and ability to manage competing priorities.
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Strong computer, keyboard, written and verbal communication skills.
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Ability to efficiently locate, process and maintain records.
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Strong understanding of confidentiality and privacy requirements.
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Ability to work independently and as part of a team.
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Reliable, professional and customer-focused approach.
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Willingness to learn and follow policies and procedures.
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What's in it for You:
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At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
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Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
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Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
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Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
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Find balancethrough flexible rostering options, adaptable leave and access to free, confidential counselling and wellbeing support 24/7
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Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
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Why Join Ramsay:
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At Ramsay Health Care, "people caring for people" is at the heart of everything we do. We are:
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Australia's largest private hospital operator, with over 74 sites and 35,000 staff
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A values-led workplace where you'll be supported personally and professionally
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A place with flexible, permanent and career-growth opportunities nationwide.
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📌 Health Information Services Clerk (Victoria)
🏢 Leading
📍 Victoria