Job Description
We are a welcoming, inclusive, and sex-positive adult lifestyle store that empowers individuals to explore their pleasure, curiosity, and connection with confidence. Our retail space offers a safe, judgement-free environment where customers can browse quality adult products, lingerie, wellness goods, and toys with professional, friendly support. We believe in celebrating sexuality and self-expression with care and inclusivity.
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ABOUT THE ROLE
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We're seeking a confident, personable, open-minded Retail Assistant who brings warmth, professionalism, and a genuine appreciation for supporting sexual wellness journeys. This is a customer-facing role suited to someone who feels comfortable in a space that balances fun and boldness. In this role you'll provide exceptional customer service, maintain the presentation of the store, and support customers with product knowledge and respectful guidance.
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KEY RESPONSIBILITIES
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Greet and assist customers in a friendly, respectful and professional manner
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Offer thoughtful, well-informed recommendations on products and sexual-wellness tools.
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Operate the point-of-sale system and handle transactions accurately
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Restock shelves and manage inventory
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Maintain cleanliness and tidiness of the store
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Follow store policies and uphold discretion
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Respect and protect customer privacy and personal boundaries
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Support secure, inclusive, and non-judgemental environment for all customers
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ABOUT YOU
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Are confident, emotionally intelligent, and intuitive with people
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Have a natural ease discussing adult and wellness products with sensitivity
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Be a professional communicator with excellent people skills
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Respectful and non-judgemental attitude towards diverse sexualities, genders and lifestyles
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Comfortable discussing adult products and types of sex practices with positivity
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Honest, reliable and proactive team player
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A strong foundational base of sexual wellness knowledge with personal experience to pull from
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Previous retail or hospitality experience essential
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Availability to work evenings, weekends and public holidays as needed
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Must be 25 years or older as we are looking for maturity and people with established life experience that will be relatable to our customers
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WHY JOIN US?
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Supportive, empowering and inclusive work culture
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Ongoing product and sexual wellness training
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📌 Retail Assistant (New South Wales)
🏢 AW GROUP
📍 New South Wales