Job Description
Senior End User Computing Engineer
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About the Organisation
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Our client is a large Australian Government organisation delivering secure, reliable and user-centred digital services. Its technology division supports critical ICT infrastructure, cloud platforms, end-user services and enterprise technology projects. The organisation offers a fast-paced and cooperative environment focused on digital transformation, service modernisation and the ongoing improvement of technology services.
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About the Role
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We are seeking an experienced Senior End User Computing Engineer to provide Level 3 engineering, automation and operational support across complex end-user computing platforms and services.
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The role has a strong focus on engineering, service modernisation and automation using Azure DevOps, Azure Pipelines, Microsoft Purview Information Protection and PowerShell. Recent, hands-on experience with these technologies is a priority requirement.
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Working closely with technical teams, vendors and internal stakeholders, you will help deliver secure and reliable end-user services, improve operational efficiency and provide expert technical advice across supported platforms and technologies.
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The Responsibilities
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Design, engineer, maintain and provide Level 3 support for complex end-user computing platforms, including standard operating environments, corporate devices, productivity services and remote-access solutions.
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Develop and support automation, deployment pipelines and configuration-as-code solutions using Azure DevOps, Azure Pipelines, Git and PowerShell.
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Automate the deployment of Microsoft Purview Information Protection controls.
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Plan and implement upgrades, migrations, application deployments, patching and service changes across production and non-production environments.
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Monitor endpoint, application,



platform and end-to-end service health, capacity and performance.
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Diagnose root causes and implement sustainable solutions to complex technical issues.
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Produce technical designs, implementation plans, test plans, operational procedures and support documentation.
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Collaborate with technical teams, vendors, and Level 1 and Level 2 support personnel to implement changes and resolve incidents.
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Support team capability through technical guidance, knowledge transfer and documentation.
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What You Will Bring
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Expert, hands-on experience with Azure DevOps and Azure Pipelines, including source control, branching, pull requests, deployment stages, approvals, variables and service connections.
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Experience troubleshooting pipelines and managing controlled releases across production and non-production environments.
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Strong experience administering and engineering Microsoft Purview Information Protection, including sensitivity labels, label policies and Data Loss Prevention configurations.
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Demonstrated experience managing Azure Virtual Desktop in a complex enterprise environment.
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Expert knowledge of Windows 11, Microsoft Intune and Group Policy.
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Experience across compliance, MDM/MAM, application deployment, patching and Standard Operating Environment management.
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Experience administering Microsoft 365 Apps for enterprise, including servicing profiles, deployment and update channels.
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The ability to produce high-quality technical designs, implementation plans, standard operating procedures and operational documentation.
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Strong initiative, technical judgement, problem-solving ability and stakeholder engagement skills.
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Desirable experience
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Microsoft Configuration Manager and Windows Autopilot
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Microsoft Defender for Endpoint and Microsoft Defender XDR
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BitLocker, attack surface reduction rules and application control technologies
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Azure Monitor, Log Analytics and FSLogix
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Exchange Server, Exchange Online, Microsoft Teams and OneDrive for Business
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Application packaging and deployment technologies
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Patch My PC and Windows Update services
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Vulnerability remediation and patch governance
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iOS, iPadOS and Apple Business Manager.
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Knowledge of Australian Government cyber security requirements and processes.
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Experience applying the Information Security Manual, Essential Eight maturity controls and ACSC hardening guidance.
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Experience supporting Exchange Server and Exchange Online environments.
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Relevant Microsoft, cloud, endpoint management, DevOps or cyber security certifications. The source does not nominate specific certifications, so these would be advantageous rather than mandatory.
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What's on Offer
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Initial 12-month contract.
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Up to two 12-month extension options.
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Senior-level engagement equivalent to EL1.
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Canberra-based opportunity.
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Security Requirements
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Candidates must hold a Baseline security clearance.
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Submissions close COB Thursday the 24th of September ****.
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We value diversity and welcome applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.
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citizenship status

📌 Senior End User Computing Engineer (Canberra)
🏢 Whizdom
📍 Canberra