Job Description
A growing medical technology distribution business is looking for an experienced operations leader to take ownership of its supply chain function during a period of sustained expansion. This is a senior, CFO-facing role suited to someone who wants to build systems and processes - not just maintain them.
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What sets this business apart is its commitment to operating at the leading edge of automation and AI-driven process improvement - well ahead of where most companies in the distribution space currently sit. The company supplies specialty healthcare technologies through partnerships with overseas manufacturers and has built its name over 20+ years on clinical credibility and service quality. That reputation now needs to scale alongside the business, and technology is central to how that happens.
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What success looks like in this role:
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Modernised key operational workflows through automation (RPA/UiPath or similar), reducing manual effort as order volumes grow
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Renegotiated or restructured freight and 3PL arrangements to bring logistics costs down
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Strengthened on-time delivery and order accuracy metrics through tighter process control
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Ensured the business remains audit-ready on regulatory fronts — TGA compliance, ISO ****, cold-chain handling, and recall procedures
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Built a reporting rhythm with the CFO and leadership team that gives them real visibility into operations
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You're likely a solid fit if you have:
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A minimum of 5 years in an operations or supply chain leadership capacity, supported by a relevant qualification
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Direct experience owning 3PL relationships - SLAs, performance reviews, the full governance piece
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A track record of scaling teams through growth rather than just managing steady-state operations
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Comfort working across systems like SAP and Salesforce, plus inventory tools such as Netstock
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Exposure to RPA platforms is a bonus, not a requirement
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The ability to talk numbers with finance and talk logistics with the warehouse floor, equally fluently
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Prior experience in medical devices, pharma, or broader healthcare distribution - while not mandatory, it's a strong plus
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📌 Operations Manager (New South Wales)
🏢 Halcyon Knights
📍 New South Wales