Job Description
This is an exciting career opportunity for a Senior Adjuster to join our high performing team. You will be responsible for managing a portfolio of domestic home property claims and deliver a best in market claims experience to our customers, whilst achieving the most cost-effective and timely outcomes in accordance with policies and procedures.
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What are my accountabilities?
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Manage a portfolio of major and/or complex property claims;
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Review for continuous improvement across claims and quality assurance;
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Provide technical support and feedback to the claims team;
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Assist with coaching and training of team members;
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Stay updated across regulatory changes and industry themes and insights;
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Build and develop strong working relationships with our Clients;
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Provide escalation point to team following complaints and/or technical queries;
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Attendance at stakeholder
meetings/conferences/phone
calls when required.
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About you
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Previous domestic property adjusting experience;
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Ability to work well autonomously as well as part of a team environment;
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Proven ability to manage complaints and disputed claims when required;
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An understanding of insurance principles, policies, and regulations;
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Excellent communication, negotiation, and relationship-building skills;
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The ability to analyse data, assess risks, and provide effective solutions;
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Experience in relationship building and stakeholder management.
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Caring Counts
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It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.
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Sedgwick is an equal opportunity employer; we are committed to ensuring that our recruitment process is fair and accessible for all candidates.
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If you require any special accommodations, we encourage you to let us know at the time of your application.
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Why Sedgwick?
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Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
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With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!
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Advantages
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Hybrid working arrangement. #LI-Hybrid
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Professional Development through Sedgwick Australia University
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+0.5 % on top of Superannuation Guarantee
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Domestic and International Career Pathways
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📌 Senior Loss Adjuster, Domestic Property (Victoria)
🏢 Sedgwick
📍 Victoria