Swoosh Finance in Springwood (Brisbane) is looking for an experienced IDR/EDR Complaints Officer to join our growing team. This full-time, office-based role supports a quick-paced, skilled setting with a highly experienced team.
You will manage complaints end-to-end across IDR and EDR, draft responses to customers and AFCA, review documentation, and ensure compliance with RG271 and internal policies while collaborating with internal departments.
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📌 Idr/edr Complaints Specialist — Flexible Hours Brisbane City (Australia)
🏢 Swoosh Finance
📍 Australia
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