AFCA in Sydney is seeking an experienced Ombudsman to join our team and deliver fair, timely decisions for consumers. This board-appointed role requires senior legal qualifications and a track record in consumer dispute resolution across financial services.
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You will coach adjudicators, case workers and industry stakeholders while upholding AFCA's rules and fairness principles, with hybrid work arrangements to support work-life balance.
📌 Senior Ombudsman, Consumer Financial Disputes New South Wales
🏢 AFCA
📍 New South Wales
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