At Hikma House, we’re passionate about providing high-quality, culturally responsive support that empowers people with disability to participate in their communities and live with greater independence.

We’re looking for an Operations and Administration Officer to join our team in Brunswick. You’ll support our day-to-day operations, maintain accurate records and help ensure our services meet NDIS and organisational requirements.

If you’re organised, approachable, detail-focused and enjoy contributing to a purpose-driven team, we’d love to hear from you.
Employment basis: Casual- Full time (possibility for permanent)
Classification: Award-based – Social and Community Services Employee

The Role

As an Operations and Administration Officer, you’ll help keep Hikma House’s daily operations running smoothly.

You’ll be a key point of contact for staff, participants and external stakeholders while supporting administration, documentation, scheduling and compliance activities across the organisation.

This is a varied and fast‑paced role that combines office administration, stakeholder communication, service coordination and compliance support.

Requirements
Previous experience in an office or administration role
Solid attention to detail and accurate record-keeping




Quick learner with the ability to understand new systems
Solid organisational and time-management skills
Explicit written and verbal communication
Ability to manage competing priorities in a fast-paced environment
Proactive, reliable and team-focused
Ability to handle confidential information appropriately
Proficiency in Microsoft Word, Excel and Outlook
Experience using ShiftCare, ELMO or similar systems
Knowledge of NDIS processes and compliance requirements
Experience working within disability or community services (highly regarded)

What’s In It for You?
A varied role where no two days are the same
The prospect to contribute to high-quality disability services
Experience across operations, administration, compliance and service delivery
A collaborative and culturally diverse working environment
Opportunities to strengthen your knowledge of the NDIS and disability-services sector

Questions?

For any questions about the position, please contact:

Amrit Kaur our People and Culture Specialist on+61 .

Join Hikma House and help us deliver organised, responsive and participant-focused disability support. We’d love to hear from you.
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📌 Operations & Administration Officer Melbourne (Australia)
🏢 Hikma House
📍 Australia