Smb Customer Success Manager: Drive Growth & Retention Victoria (Australia)

Smb Customer Success Manager: Drive Growth & Retention Victoria (Australia)

22 Sep
|
Podium
|
Australia

22 Sep

Podium

Australia

Job Description

Podium is hiring a Customer Success Manager - SMB to serve as the main contact for our SMB clients, guiding onboarding and ongoing success. You will collaborate with Sales, Product, Marketing, and Finance to address needs, reduce churn, and strengthen retention across a multi-location portfolio.

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You will cultivate multi-stakeholder relationships, balance customer-centricity with multitasking, and drive value-based outcomes using Podium's product suite.

📌 Smb Customer Success Manager: Drive Growth & Retention Victoria (Australia)
🏢 Podium
📍 Australia

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