We are seeking an Op ShopCasual Sales Assistantto join the Epilepsy Foundation team at our Windsor location in Victoria.
This is acasual positionthat offers flexibility whilst supporting our retail operations.
As a Casual Sales Assistant, you will play an important role in delivering exceptional customer service and helping to generate vital funds that support our mission to improve the lives of people affected by epilepsy.
Your contribution will directly impact our ability to provide education, support and research initiatives to our community.
Key responsibilities
Providing friendly and professional customer service to shoppers, assisting with product enquiries and recommendations
Processing sales transactions accurately and efficiently using point-of-sale systems
Restocking shelves and maintaining product displays to ensure the retail space is clean, organised and visually appealing
Handling cash and card payments securely, reconciling tills at the end of shifts
Supporting inventory management by monitoring stock levels and reporting when replenishment is needed
Greeting customers warmly upon arrival and ensuring a welcoming shopping environment
Assisting with promotional activities and communicating product information to customers
Maintaining compliance with health and safety standards throughout the store
What we're looking for
Previous retail or customer service experience, or a genuine willingness to learn




Strong communication skills and a friendly, approachable demeanour
Ability to work effectively both independently and as part of a team
Basic numeracy skills and accuracy when handling cash and processing transactions
Reliability and punctuality, with the flexibility to work diverse casual hours as required
A positive attitude towards supporting the Epilepsy Foundation's mission and values
Physical capability to stand for extended periods and lift stock items
About us
The Epilepsy Foundation is a not-for-profit organisation dedicated to supporting people living with epilepsy, their families and carers.
We provide essential education, advocacy, research funding and community support services to improve the quality of life for those affected by epilepsy.
Our retail operations are integral to our fundraising efforts, enabling us to continue delivering life-changing programmes and services.
We are committed to creating an inclusive, supportive workplace where every team member contributes to our vital mission.
What we offer
Flexible casual working arrangements that fit around your schedule
The opportunity to work for a purposeful organisation making a real difference in the community
Friendly and supportive team environment
Training and development to help you succeed in the role
Staff discount and access to employee support initiatives
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📌 Op Shop Casual Sales Assistant (Melbourne)
🏢 Epilepsy Foundation
📍 Melbourne