McMillan Shakespeare Group (MMS) is seeking a Collections Officer to reduce arrears, engage customers, and negotiate suitable repayment arrangements while complying with policies and legislation.
You will contact customers, assess circumstances, propose options, and maintain detailed records in CRM systems. The role supports responsible collection practices with a focus on empathy and regulatory compliance, in a hybrid work setting.
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📌 Hybrid Collections Consultant Empathetic Negotiator Melbourne (Australia)
🏢 Plan Partners
📍 Australia
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