Amplar Health within the Medibank Group is hiring a Concierge Team Leader to guide a front-line customer service and sales team delivering high-quality consumer experiences in a hybrid setup.
You will oversee workloads, coaching, and escalation handling, while aligning with governance and privacy standards to maintain compliance across all interactions.
You will drive continuous improvement, collaborate with Care Partners, Workforce, Sales and other internal teams, and foster capability
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📌 Concierge Team Lead - Hybrid, Impactful Home Care (Melbourne)
🏢 Medibank
📍 Melbourne
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