Job Description
Control Room Operator | Northern Suburbs
n
At Securecorp, we pride ourselves on being a successful, progressive, and award-winning company. We deliver high-quality security, cleaning, electronics, and monitoring services nationwide across a diverse range of sectors, including retail, major events, corporate sites, aviation, biotech, pharmaceutical and critical environments.
n
Our commitment to reliability, integrity, and results drives everything we do. We are dedicated to providing stability, career growth, and professional development opportunities for our employees.
n
About Securecorp
n
At Securecorp, we pride ourselves on being a successful, progressive, and award-winning company. We deliver high-quality security, cleaning, electronics, and monitoring services nationwide across a diverse range of sectors, including retail, major events, corporate sites, aviation, biotech, pharmaceutical and critical environments.
n
Our commitment to reliability, integrity, and results drives everything we do. We are dedicated to providing stability, career growth, and professional development opportunities for our employees.
n
About the Opportunity
n
Securecorp is seeking an experienced Control Room Operator to join our team at a leading biotechnology and pharmaceutical site in Broadmeadows.
n
This is an excellent opportunity for a highly experienced security professional who has a strong background in control room operations, CCTV monitoring, access control and security systems.
n
Working within a highly regulated and security-conscious environment, the successful candidate will play an important role in maintaining the safety and security of the site, its people, assets and operations.
n
The role requires an individual who is highly vigilant, professional, technologically capable and exceptionally detail-oriented, with the ability to follow strict procedures and respond appropriately to incidents and security events.
n
Duties and Responsibilities
n
As a Control Room Operator,



your responsibilities will include:
n
n
Operate and monitor the site's control room and associated security systems
n
Monitor CCTV systems and identify suspicious activity, security risks and incidents
n
Manage and monitor electronic access control systems
n
Monitor alarms, security systems and site activity
n
Control and verify authorised access to secure areas
n
Respond appropriately to security, safety and emergency events
n
Coordinate with Security Officers, site management and emergency services when required
n
Review CCTV footage and provide accurate information to assist with investigations
n
Maintain comprehensive control room logs, incident reports and security records
n
Accurately document and escalated incidents in accordance with site procedures
n
Monitor multiple systems and information sources simultaneously
n
Identify potential security threats and take appropriate action
n
Support investigations through CCTV review, information gathering and accurate reporting
n
Ensure all security procedures, site protocols and access requirements are strictly followed
n
Maintain confidentiality when dealing with sensitive site information
n
Provide professional communication and support to site personnel, contractors and visitors
n
n
Key Selection Criteria
n
We are looking for an experienced security professional who can demonstrate:
n
n
Previous Control Room Operator experience is essential
n
Strong experience with CCTV and security monitoring systems
n
Proven experience with electronic access control systems
n




Excellent computer skills and confidence working across multiple computer-based systems
n
Exceptional attention to detail and strong observational skills
n
Ability to monitor multiple screens, systems and information sources simultaneously
n
Ability to accurately record and manage large amounts of information
n
Strong written and verbal communication skills
n
Excellent understanding of confidentiality and information security
n
Ability to strictly follow procedures, policies and site protocols
n
Sound judgement and the ability to remain calm and professional under pressure
n
Robust incident management and reporting skills
n
Ability to work independently while communicating effectively with the wider security team
n
Experience working within a pharmaceutical, biotechnology, manufacturing, laboratory, medical, critical infrastructure or highly regulated environmentwill be highly regarded
n
Current Victorian Security Licence
n
Current First Aid & CPR certification
n
n
This position is specifically suited to an experienced Control Room Operator with strong computer, CCTV and access control capabilities. Previous control room experience is essential.
n
Rostered Hours
n
12 Hour Rotating Roster - DAYS & NIGHTS
n
The role operates within a 24/7 security environment, with flexibility required to work rotating shifts, including days, nights, weekends and public holidays as required.
n
Employee Benefits
n
n
Recognition and Rewards:Celebrate your achievements through employee rewards and commendations.
n
Career Growth:Access opportunities for career progression and professional development.
n
Wellbeing Support:Access our Employee Assistance Program and wellbeing platform, including free health checks and exclusive discounts with major retailers, restaurants, fitness centres and more.
n
Skill
Development:Develop
your professional and personal skills through our range of online learning programs.
n

📌 Control Room Operator | Northern Suburbs (Victoria)
🏢 Securecorp
📍 Victoria