Job Description

Moretto Group is a leading property remediation and insurance restoration company, and we're looking for an organised, detail-oriented Claims Assistant to join our team on a casual basis, approximately 5 hours per day.

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This is a outstanding opportunity for someone who thrives in a fast-paced setting, enjoys problem-solving, and takes pride in getting the details right.

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About the Role

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Triaging new claims and setting them up accurately across our internal platforms
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Liaising with customers and clients, providing timely updates throughout the claims process
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Scheduling technicians for the following day's jobs, ensuring efficient allocation of work
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Reviewing completed reports for accuracy, correcting typos and formatting issues before they go out
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About You

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Solid attention to detail and a high standard of written communication
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Comfortable juggling multiple priorities and meeting daily deadlines
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Confident on the phone and via email, with great customer service skills
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Prior experience in claims, insurance, administration, or a similar coordination role is highly regarded (but not essential)
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Tech-savvy and quick to pick up new systems and software
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What We Offer

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Casual hours, approx. 5 hours/day, with flexibility
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Supportive team environment
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Opportunity to grow within a well-established restoration company
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📌 Claims Assistant Victoria
🏢 Moretto Group
📍 Victoria