Operations Coordinator - Customer Service, Planning,

This role is an exciting prospect to join Westernport Roadlines , based in Koo Wee Rup , proudly part of the Dineen Group of Companies .

Westernport Roadlines provides bus transportation services to a large customer base across Melbourne's outer south-eastern suburbs and into the Gippsland region. Our services include school bus operations, rail replacement services, and charter work.

Operations Coordinator

Westernport Roadlines – Koo Wee Rup

This role is an exciting opportunity to join Westernport Roadlines , based in Koo Wee Rup , proudly part of the Dineen Group of Companies .

Westernport Roadlines provides bus transportation services to a large customer base across Melbourne's outer south-eastern suburbs and into the Gippsland region. Our services include school bus operations, rail replacement services, and charter work.

About the Role

As an Operations Coordinator , you will play a key role in supporting the day-to-day operations of the business. Your responsibilities will include:
Coordinating staff and vehicle utilisation
Managing customer enquiries and day-to-day operations




Supporting HSE compliance
Coordinating off-site vehicles attending site for routine servicing or maintenance
Ensuring operational and compliance requirements are met at all times.

This is a full-time position , generally worked Monday to Friday for eight hours per day. Some flexibility may be required from time to time, and you will also be part of a rotating on-call roster .

The role is based at our Koo Wee Rup depot , working closely with members of our operations team across the wider network.

About You

To be successful in this role, you will be:
Highly organised, with solid planning skills
Problem solving
Comfortable working under pressure in a fast-paced setting
Confident with an engaging and professional telephone manner
Able to build strong working relationships
Willing to learn, be part of a team, and contribute to a growing business

Most importantly, we are looking for someone with a positive attitude who is eager to develop and grow with the company.
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📌 Operations Coordinator Customer Service, Planning, Melbourne
🏢 Westernport Roadlines
📍 Melbourne