Job Description

An Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime prospect? Ayers Rock Resort is searching for a

n

An Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime prospect? Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We are seeking a customer focused and experienced guest service agent to welcome our guests and be part of our Front Office Team. This role will see you undertake all guest service agent/front office duties in an efficient and friendly manner and taking ownership of creating the best possible first and last impression of the Resort. Key Duties

n

n
Act as an ambassador of the Resort, ensuring all guests feel welcome.
n
Ensure guest satisfaction at all points in the guests journey.
n
Processing all check in and check out.
n
Process hotel charges to guests' accounts, ensuring bills are accurate and that payments are processed correctly and securely
n

n





Experience with Opera Cloud is highly regarded* The Best Part The highlight of being a Guest Service Agent here is the prospect to provide one on one guest services where you will meet people from all walks of life whilst showcasing your front office skills.

n

n
discounted accommodation
n
competitive pay
n
resort discounts
n
delicious on-shift meals
n
a relocation assistance payment of up to $700
n
staff pool
n
gym
n
Residents Club
n

n

We're Committed to Your Growth We are dedicated to helping you advance in your career while working with us. Our incentive and bonus program, which is accessible after a year of service, includes rental discounts, a $700 vacation bonus, and resort vouchers for your work anniversary.

n

n
rental discounts
n
a $700 vacation bonus
n
resort vouchers for your work anniversary
n
development opportunities
n
attendance and performance incentives
n

n

We also offer a variety of development opportunities and recognize high-achieving team members through attendance and performance incentives. Come join us on this exciting journey and be a part of something truly remarkable. This isn't just a job. This is an experience that'll leave you with enough memories to last a lifetime. A National Criminal History Check is a mandatory step in the recruitment process.

📌 Guest Service Agent New South Wales
🏢 Voyages Tourism Australia
📍 New South Wales