You will split your time between crafting beautiful, custom designed, mock cream cakes and providing knowledgeable and friendly service to customers. No fondant or cupcake work is required. As a well-established family business, we value dedication and hard work, fostering a supportive workplace where we all look after one another.
Key responsibilities
Bring custom orders to life with high-end finishing touches
Greet shop-front customers and answer phone enquiries
Accurately take custom cake orders and payments
Assist the baker with extra tasks
Maintain a spotless, organised, and hygienic work area
About you
Exceptional freehand piping skills as handwriting directly onto cakes is an absolute must
Capable customer service skills with high attention to detail




Current (or willing to obtain) Food Safety Supervisor certificate
Air-conditioned workplace with in-house baker
Work-life balance with predominantly half days
Strictly no weekend or public holiday work
Comprehensive onboarding and training tailored to business operations and styles
Guaranteed Christmas and January holiday break (due to shop closure over that period)
About us
Cakes on Carthew is a family business, established for 20 years, located in Townsville / Thuringowa Central.
#J-*****-Ljbffr

📌 Cake Decorator & Cutomer Service (Townsville)
🏢 Cakes on Carthew
📍 Townsville