Office Assistant/Customer Service Representative
Mayner & Cochran is Canberra's go-to appliance repair specialist, servicing a range of major brands across the region. We're a small, close-knit team looking for an organised, people-focused Office Assistant to keep our busy service office running smoothly.
What you'll be doing
Taking and coordinating incoming service requests
Scheduling service calls and liaising directly with customers
Assigning and dispatching technicians across Canberra and surrounding areas
Tracking job progress, keeping customers updated, and resolving issues as they come up
Liaising with suppliers and warranty providers to keep the customer experience seamless
What we're looking for




Strong communication and people skills — you'll be the first point of contact for our customers
Sharp organisational skills and the ability to juggle multiple jobs at once
Comfortable learning new systems and processes
No experience necessary — if you've got the right attitude, we'll train you up
Why work with us
Small team — you're not a number, and you'll actually be trained rather than thrown in the deep end
Full-time role with stable, predictable hours
Genuine chance to grow into the role as the business grows
Join a well-established local business with a loyal customer base
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📌 Office Assistant/Customer Service Representative (Canberra)
🏢 Maynerchran
📍 Canberra