Merchant Success Manager — Sydney Hybrid (Australia)

Merchant Success Manager — Sydney Hybrid (Australia)

22 Sep
|
Shipbob
|
Australia

22 Sep

Shipbob

Australia

ShipBob is seeking a Merchant Success Manager to join our Sydney-based team. You will build partnerships with merchants, deliver strategic health checks, quarterly business reviews, and proactive communications to drive growth.

You will collaborate with Customer Support and other teams, shape product roadmaps, and focus on KPIs like NPS, churn, and upsell prospects. Hybrid Sydney location, role reports to the Manager, Merchant Success.
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📌 Merchant Success Manager — Sydney Hybrid (Australia)
🏢 Shipbob
📍 Australia

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