21 Sep
|
Nova Dental Implant Centre
|
Wollongong
21 Sep
Nova Dental Implant Centre
Wollongong
Front Office Coordinator/ Assistant Manager - Wollongong
At Nova Dental Group, we're passionate about changing lives through exceptional dental care.
Our clinics are patient-focused, fast-paced and driven by a commitment to delivering an outstanding experience at every stage of the patient journey. We believe in creating a supportive workplace where our teams can grow, take ownership and make a genuine difference.
Ready for the next step beyond dental reception?
You've built your experience in dental reception, coordination or administration. You know how a busy dental clinic works, you're confident with patients and your team relies on you to keep things moving.
Now you're ready to take on more.
We are looking for a confident and experienced Front Office Coordinator / Assistant Manager to step into a key operational and leadership role within one of our busy clinics.
This is an opportunity to build on your existing dental experience, take greater ownership and develop your leadership skills while playing a key role in the day-to-day running of the clinic.
The Role
This is a hands-on operational role for someone who enjoys being at the centre of a busy clinic.
Working closely with the Multi-Site Practice Manager, you'll be the key operational point of contact within the clinic, taking ownership of daily priorities, coordinating the team and helping ensure patients, providers and staff are set up for a successful day.
Your responsibilities will include:
Coordinating daily clinic operations, appointment flow and team workflow
Supporting and guiding the front office and clinical support teams
Managing rosters, staffing coverage and day-to-day operational priorities
Coordinating treatment scheduling, surgery logistics, stock and clinic resources
Escalating operational issues and supporting Nova's policies, standards and processes
This role is ideal for someone who enjoys taking ownership, solving problems and keeping a busy clinic running smoothly and who is ready to step beyond their current role and take on more responsibility.
About You
You may currently be working as a Senior Dental Receptionist, Dental Coordinator, Treatment Coordinator, Front Office Coordinator, Practice Coordinator or Senior Dental Administrator.
You don't necessarily need to have held an Assistant Practice Manager title before. What's important is that you have a strong foundation in dental and are ready to take the next step.
To be successful in this role, you'll ideally have:
A strong understanding of dental practice operations and patient flow
Leadership, team coordination or supervisory experience
Strong organisational, communication and problem-solving skills
Experience with dental practice management software, ideally CareStack
A proactive approach with a strong sense of accountability
Most importantly, you'll be someone who naturally takes ownership, enjoys helping a team succeed and is ready to grow into a greater leadership role while maintaining an exceptional patient experience.
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📌 Front Office Coordinator/ Assistant Manager - Wollongong
🏢 Nova Dental Implant Centre
📍 Wollongong