Job Description
Children, Youth And Family Intervention Manager
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Anglicare Central Queensland (AnglicareCQ) is a not-for-profit, purpose-driven organisation. We take pride in the quality of our team and are committed to their development. We foster a dynamic and people-centred work culture dedicated to fulfilling our Vision and ensuring we place our participants at the front and centre of everything we do.
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About the Position:
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WorkPac are seeking a Children, Youth and Families Manager for a permanent position based in Emerald. The purpose of this position is to lead, develop, implement, oversee, and manage the operations of headspace Emerald (80% workload) along with oversight of the Counselling and Youth Programs (20% workload) across Central Queensland. This role is also responsible for growing the portfolio and ensuring program sustainability over the short, medium, and long term.
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Key responsibilities:
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Manage portfolio contracts and funding agreements along with their deliverables, including model integrity, budgets, and reporting, ensuring staff gain and maintain a sound understanding of the service model, KPI's and outcomes required for each service agreement.
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Positively represent and promote AnglicareCQ (our vision, values and strategy) at events, conferences, and seminars.
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Develop the headspace Emerald strategic plan, business plan and annual workplan in conjunction with key stakeholders.
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Prepare for and convene consortium, network and stakeholder meetings associated with headspace Emerald.
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Engage with and work collaboratively with headspace partners.
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Ensure that MOU/Service Agreements are maintained, met, and difficulties are identified and resolved to sustain an integrated model of care that effectively responds to the needs of young people.
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Ensure services are youth and family friendly, person centred, and trauma informed.
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Lead and oversee the recruitment and selection of any new staff and ensure they are oriented to the procedures and operations of the service.




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Manage and supervise staff, monitor staff performance and development, and address staff performance issues effectively according to documented policies and procedures.
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Participate and support other members of the headspace team to participate in programs, education, training, and other opportunities offered by headspace National/Network.
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Lead, develop and maintain AnglicareCQ's organisational accreditation and ensure compliance with the headspace model of integrity framework and trademark requirements,
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Oversee and coordinate mechanisms for participant consultation, feedback and complaints which inform service/ practice improvements.
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Regularly report to and develop healthy working relationships with the Senior Leadership Team and relevant stakeholders.
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Perform all duties to a high standard adhering to legislative/ statutory obligations, AnglicareCQ policy, procedures, and practice standards.
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Maintain current knowledge of relevant legislation, issues, and standards.
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Maintain participants' records to a high standard, compliant with statutory obligations and AnglicareCQ's policies.
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The successful applicant is expected to attend and take part in training as required to maintain their professional development and to participate regularly in supervision with their line manager.
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Skills and experience:
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A bachelor's degree in allied health, behavioural/social sciences, mental health nursing (or related discipline)
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A minimum of 5 years relevant experience at a managerial level.
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A bachelor's degree in allied health, behavioural/social sciences,



mental health nursing (or related discipline)
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A minimum of 5 years relevant experience at a managerial level.
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Proof of current eligibility to work in Australia (visa holders).
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Positive employment suitability checks prior to commencement as required: o A current Blue Card (Working with Children); and
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A current Yellow Card (Disability Services Positive Notice or Exemption Notice).
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Child Safety and Personal History Checks LCS
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Current Queensland Open Driver's licence or licence recognised by Australian laws.
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Travel will be required.
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Successful completion of a six (6) month minimum employment period (probation).
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Selection criteria:
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Demonstrated experience at a management level in youth, families, and mental health programs.
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Demonstrated experience in government relations, funding, and growth across a geographically diverse portfolio.
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A sound knowledge and understanding of Commonwealth, State and Local Government policies, programs, legal and compliance frameworks relevant to child protection services.
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Contemporary knowledge of principles, practices, theory, and philosophies that underpin service delivery approaches to ensure inclusive, integrated, and holistic health care.
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A high degree of drive, initiative, motivation, and outcome orientation with the capacity to think strategically and deal with multiple and often conflicting priorities.
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Effective written and verbal communication skills with the ability to build and maintain effective internal/ external relationships and to share specialist knowledge and technical skills within a team environment.
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Solid financial capability, including a commitment to producing consistently good financial results within the framework of program and achieving program growth.
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The ability to build and lead a cohesive team to develop the program in line with the organisation's vision and strategic direction.
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📌 Children, Youth And Family Intervention Manager (Emerald)
🏢 Workpac Group
📍 Emerald