Job Description
Membership Consultant – Fernwood Gregory Hills & Campbelltown
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Membership Sales Consultant (Casual with opportunity for Part Time)
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Fernwood Fitness Gregory Hills & Campbelltown
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Inspire women to exercise and empower women to shine
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Attractive salary and sales incentives
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National skills training and support + free Fernwood membership (after 3-month probation period)
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Specialised training and support, and ongoing coaching.
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Free club membership, access to the club to boost your healthy lifestyle, and discounted services.
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Long-term career opportunities – internal promotions are encouraged within our network.
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About the role
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As our Membership Sales Consultant, you will be responsible for results, inspiring your community to exercise, growing the membership base of your club, nurturing leads and ensuring a strong team workplace where the club and its members thrive. Your role and responsibilities will include;
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Flexibility to work between two locations - Fernwood Gregory Hills & Campbelltown.
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Handling incoming calls and lead enquiries, booking them in for club tours.
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Taking prospects through a needs analysis and club tour, providing membership options to help them start their fitness journey.
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Reaching monthly membership sales and retention targets.
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Following and implementing the brand sales and service strategies.
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Using the brand tools, scripts and procedures to build consistency and effectiveness.
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Using the brand CRM system to manage communication of client connections.
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Encouraging referrals and community lead generation activities.
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Building relationships with clients through the delivery of customer service.
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Networking with local business to create awareness and generate leads and local outreach.
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Connecting and identifying your customers' needs to determine what solution is best for them.
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Converting leads to members and make an impact on the club's membership base growth targets.
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Demonstrating solution-based selling.
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Evaluating sales reports daily and working towards daily and weekly targets.
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Attending webinar and state sales training sessions.
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Effectively work with minimum direction with desire and ability to self-manage and achieve.
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Team player - working efficiently in an established team & individually
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Reliable and has good communication skills.
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Hours
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Must be flexible to work differing shifts in mornings and afternoons and alternating Saturdays. The shifts times include:
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Fernwood Gregory Hills Times:
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Monday to Thursday alternating mornings 9am - 2pm
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Monday to Thursday alternating afternoons 2pm - 7pm
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Friday alternating mornings 9am - 1pm
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Friday alternating afternoons 1pm - 5pm
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Saturdays alternating 9am - 12pm
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Fernwood Campbelltown Times:
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Monday to Friday alternating mornings 9am - 1pm
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Monday to Thursday alternating afternoons 3pm - 7pm
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Saturdays alternating 9am - 12pm
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Skills & experience
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You're a woman with a hands-on, positive, can-do attitude.
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Passionate about women's health and fitness.
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Minimum 12 months proven experience with face-to-face sales.
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Outstanding interpersonal skills and the ability to connect and build strong relationships quickly.
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Can work towards targets with enthusiasm.
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Enthusiastic sales focus; able to identify sales, service and marketing opportunities.
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Culture
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Fernwood Fitness is built around community. We provide the resources and tools for women to share, grow and take care of one another – and that includes our employees.
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We regularly get together to celebrate, exercise, support each other and have a chat – we love a chat! There really is no health and fitness club like a Fernwood Fitness, and women know that.
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Our community of members and health and fitness experts is only getting bigger, and we love it.
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Immense job satisfaction; you are changing women's lives every single day.
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Attractive salary and sales incentives – earning potential is uncapped!
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Join the movement! A nation of women, empowering women across Australia to shine!
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About Fernwood Fitness
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At Fernwood we believe in a balanced lifestyle that includes an abundance of nourishment, exercise, wellness, good friends, and self-love.
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We're the leaders in women's health and fitness and have been since ****. From one small club in Bendigo, Victoria, we have grown to 74 clubs Australia-wide, plus in-club and online programs dedicated to empowering women to shine in all aspects of their lives. Fernwood is a multi-award-winning brand, awarded People's Choice Brand of the Year, Employer of Choice National award winner, featuring in the Top Franchise top 10 and recently Most Innovative & Best Technology Integration award winner.
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Fernwood is the number one health and fitness destination for Australian women, being the club of choice for 96,000 women across the country, and we want you on our team.

📌 Membership Consultant - Fernwood Gregory Hills & Campbelltown (New South Wales)
🏢 Fernwood Fitness
📍 New South Wales