Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced workplace where attention to detail and people skills make all the difference, we want you on our team. Become a valued member of our enterprise and feel appreciated for your hard work!
What You'll Do:
You will act as the front-line experience specialist for our premium customers, ensuring a seamless, personalised rental experience from rental to return at
Sydney Airport
.
Clear communication and coordination with the customer for vehicle pick-up and drop-off whilst addressing all customer inquiries, requests and concerns in a timely manner. You will also confirm all rental verification is accurate and complete, inspect the rental vehicle and assist with the customer's luggage.
Competitive hourly rate + loadings + performance bonuses
Wellbeing program
including life insurance, discounted health cover & superannuation options
Access to
Perkbox
– discounts on retail, fitness, cinema, and more
Employee discounts
on car rentals across Avis Budget Group
24/9 Mental Health Support
via Employee Assistance Program (EAP)
Comprehensive training
to help you succeed and grow
What We're Looking For:
A




full and valid Australian driver's licence
Availability to work a
rotating roster
(including weekends, evenings, and public holidays)
At least 1 year's experience in
customer service, retail or hospitality
Strong customer service and interpersonal skills and takes pride in delivering exceptional service and creating memorable customer experiences.
Ability to work in a
quick-paced environment
while delivering exceptional service.
Comfortable using
computer systems
to manage bookings and rental information.
Excellent written and verbal communication skills
Strong attention to detail and ability to follow procedures
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our cutting-edge, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
#J-*****-Ljbffr

📌 Customer Service Specialist (New South Wales)
🏢 Avis Budget Group
📍 New South Wales