Admission Clerk (Melbourne)

Admission Clerk (Melbourne)

21 Sep
|
Eastern Health
|
Melbourne

21 Sep

Eastern Health

Melbourne

Casual | Flexible shifts that fit your lifestyle and availability
Maroondah Hospital | Parking and excellent access to Eastlink and public transport
Supportive workplace culture | Focus on employee wellbeing and development
Eastern Health is one of Victoria's largest public health services. As a values-led, integrated service united by our Healthier Together promise, we deliver high-quality care, support and service to a broad and diverse community across Melbourne's east and beyond.
About the role
We are seeking a motivated and customer-focused Admissions Clerk to join the busy Day Procedure Area at Maroondah Hospital. The Day Procedure Area supports medical, surgical and endoscopy patients, and serves as the entry point for all direct hospital admissions.
You will provide high-quality administrative and clerical support to patients, nursing and medical staff. Key responsibilities include managing hospital admissions, maintaining patient records, coordinating appointments, supporting waiting list management, responding to telephone enquiries, and ensuring accurate data entry. This role is ideal for an organised professional who thrives in a busy healthcare environment and is committed to delivering excellent patient service.
What you'll bring
Experience using patient management systems and a sound understanding of medical terminology.
Strong commitment to delivering excellent customer service to patients, visitors and colleagues.
Well-developed organisational skills with the ability to prioritise competing tasks in a fast-paced setting.
Ability to work collaboratively within a multidisciplinary team.
Proven ability to manage workload effectively, work under pressure and use initiative with minimal supervision.
Commitment to quality improvement and continuous service enhancement.
Flexible, adaptable and solutions-focused approach to problem solving.
Willingness to work rostered shifts as required.
Thorough working knowledge of IPM, CPF and EMR systems.
Excellent communication, interpersonal and telephone skills.




What we offer
Being part of Eastern Health means belonging to a welcoming team of healthcare experts. We offer a range of benefits including:
Investment in your career
through continuous learning, mentoring, professional development, and opportunities to progress into specialist, leadership or advanced practice pathways.
Work-life balance
with flexible working arrangements, study and professional development leave, and leave purchasing options.
Wellbeing support
through fitness programs, confidential employee assistance services for you and your family, and 24/7 access to a range of support resources.
Financial incentives
to help you make the most of your earnings, including salary packaging through Maxxia, novated leasing options, and employee discounts on health insurance, banking and more.
You must be eligible to work in Australia.
Shortlisted candidates will be contacted to arrange an interview, and all applicants will be advised of the outcome of their application. Appointment to this position is subject to a satisfactory National Police Check, compliance with mandatory vaccination requirements, including annual influenza vaccination, and evidence of immunity to vaccine-preventable diseases where required.
Our commitments
We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability across the communities we serve and within our Eastern Health team.
We provide a culturally safe and welcoming environment for Aboriginal and Torres Strait Islander employees.
As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
We are shaping a culture that delivers exceptional care for our community, and an exceptional experience for all the people who make it possible.
Contact Number:*********
Contact Email: ******
Job Posting End Date: Sunday 18 October ****
Our Values in Action
Respect for all | Safe and welcoming | Partnering in care | Innovate, learn and lead
#J-*****-Ljbffr

📌 Admission Clerk (Melbourne)
🏢 Eastern Health
📍 Melbourne

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