Job Description
Systems Engineer - Mining | DIDO | 1 Week On / 1 Week Off
We're looking for an experienced Systems Engineer to join our team supporting a key mining client in Central Queensland.
This is a drive-in/drive-out (DIDO) opportunity suited to someone based around Blackwater, Emerald, Mackay or surrounding areas, with the ability to travel to site for their rostered week.
You'll be working in a hands-on infrastructure environment supporting critical server, cloud and network systems.
The role is primarily L2 with a pathway towards L3, with opportunities to take on more project work and build your technical capability as you develop in the role.
The Roster Week 1: 10-hour days onsite at the mine, supporting BAU, infrastructure, escalations and project work.
Week 2: Normal working hours from home, focusing on monitoring, administration, change management and remote support across mining clients.
What You'll Be Doing
Support and maintain server, virtualisation and cloud infrastructure
Administer Windows Server, Active Directory, Group Policy, DNS, DHCP and Microsoft Cloud Services
Support network infrastructure including switches, firewalls, wireless and VPNs
Troubleshoot and resolve complex L2/L3 escalations
Take a proactive approach to identifying issues and carrying out root cause analysis
Assist with infrastructure projects including upgrades, migrations, deployments and lifecycle replacements
Manage backup, disaster recovery and business continuity solutions
Work closely with onsite technicians and client stakeholders
Provide remote infrastructure support to other mining accounts during WFH weeks
Maintain accurate technical documentation and change records




Work within mine site safety requirements and operational procedures
What You'll Bring
Experience as a Systems Engineer, Infrastructure Engineer, Senior Systems Administrator or similar
Previous mining experience is required
Strong experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID
Solid networking knowledge across TCP/IP, VLANs, routing, switching, wireless, firewalls and VPNs
Experience with VMware or Hyper-V
Experience with backup, disaster recovery and monitoring solutions
Strong troubleshooting and root cause analysis skills
A proactive approach to BAU support and infrastructure management
Ability to work independently and take ownership of technical issues
Strong communication skills when working with technical teams and clients
Current Australian driver's licence and ability to travel to mine sites
Ability to complete and pass a pre-employment medical, including regular drug and alcohol testing
Current Coal Board Medical (CBM) and/or Standard 11
Experience with Halo PSA or similar PSA
Microsoft certifications such as AZ-104, AZ-******* or equivalent
Experience with Ninja RMM, Auvik or similar monitoring platforms
The Opportunity
This is a great prospect for an experienced L2 Systems Engineer looking to move towards L3 infrastructure and project work.
You'll have the opportunity to work across a critical mining environment, become more involved in proactive infrastructure management and root cause analysis, and build your capability across a broader range of technologies and projects.
Location:
Central Queensland / DIDO
Roster:
1 week onsite / 1 week WFH
Onsite:
10-hour days during mine-site week

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