All Australian Safety Pty Ltd – Kembla NSW
Join a market leader in workplace eye safety
AtAll Australian Safety (AAS)we are a trusted leader in the supply of prescription and non-prescription safety eyewear across Australia.
Our purpose is simple: helping protect people's vision through high-quality safety eyewear solutions.
We are seeking a motivated and customer-focusedOptical Sales Consultantto join our team in ourPort Kemblaoffices.
This is an excellent opportunity for someone with optical dispensing, optical mechanics, customer service, or optical sales support experience who is looking for apart-time rolewithin a growing and specialised industry.
As part of a small, collaborative team, you'll enjoy a varied role that combines customer service, order management, client support, stock coordination, and occasional onsite customer interaction.
Full training on our products and systems will be provided.
Why Join AAS?
Work with a respected industry leader in safety eyewear
Be part of a supportive, close-knit team
Diverse role with exposure to customers, operations, and sales support
Full training provided on our extensive product range
Convenient Port Kembla location
About the Role
Reporting directly to the General Manager, you will play a key role in ensuring customers receive exceptional service and that safety eyewear orders are processed accurately and efficiently.
Key Responsibilities
Customer Service & Order Processing
Process customer orders accurately and efficiently through our Optomate system
Coordinate approvals with site managers for safety eyewear supply when required
Support the day-to-day delivery of prescription and non-prescription safety eyewear solutions




Provide outstanding customer service via phone, email, and in-person interactions
Liaise with optical practices and customers regarding prescription requirements and product information
Safety Eyewear Services
Process and manage safety eyewear orders daily
Assist with dispensing and onsite support services across customer locations when required
Ensure all products and processes meet required safety and quality standards
Collaborate with internal team members to ensure customer requirements are met efficiently
Inventory & Stock Management
Maintain appropriate stock levels of safety frames, accessories, and cleaning products
Monitor inventory and assist with stock reporting
Coordinate replenishment of frames and consumables with Head Office
Support annual stocktake activities and inventory reconciliation
Sales Support
Assist in achieving team sales targets and growth objectives
Support the development of sales opportunities within existing customer accounts
Educate customers on product features, benefits, and compliance requirements
Provide backup support across the wider team as required
About You
We're looking for someone who enjoys helping customers, takes pride in accuracy, and thrives in a team setting.
Ideally you will have:
Experience as an Optical Dispenser, Optical Mechanic, or within the optical industry (highly regarded)
Previous customer service, administration, or sales support experience
Excellent communication and interpersonal skills
Strong attention to detail and organisational skills
A proactive, positive, and "can-do" attitude
The ability to build strong relationships with customers and colleagues
Confidence working with computer systems and processing orders
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📌 Safety Eyewear Consultant (Wollongong)
🏢 All Australian Safety
📍 Wollongong