Murdoch Children’s Research Institute is seeking an experienced IT Service Management Lead in Melbourne for a 2-year full time contract. The role focuses on embedding ITIL-aligned practices across Incident, Problem, Change and Asset Management to improve service reliability and customer outcomes.
You will report to the Head of IT Operations and drive continual service improvements, incident response, and governance across a diverse technology organisation in a hybrid work setting.
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📌 It Service Management Lead: Itil Expert & Incident Champion Melbourne
🏢 Murdoch Children'S Research Institute
📍 Melbourne
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