Job Description
Sydney | Full-Time | Hospitality Management
We are seeking an experienced Assistant Manager to join our leadership team and work closely with the General Manager to drive solid venue operations, develop high‐performing teams, and support the delivery of a safe, efficient and well‐run hospitality environment.
This role suits a hands‐on leader who thrives in a fast‐paced venue, leads from the front, and is committed to building capability, strengthening service standards, and ensuring our gaming and bar operations run smoothly and efficiently.
About the Role
As Assistant Manager, you will play a key role in coaching and developing staff, overseeing daily venue operations, and ensuring our gaming, bar and bistro areas operate to a consistently high standard.
You will maintain compliance, uphold presentation standards, and support the management team in driving labour efficiency, service consistency and operational performance.
You will also contribute to venue KPIs, support rostering and shift management, and help build a positive, accountable team culture.
Key Responsibilities
Lead, coach and develop staff to build capability, confidence and strong service behaviours
Oversee daily venue operations across gaming, bar and bistro
Maintain high standards of presentation, ambience and cleanliness
Ensure compliance with liquor, gaming and venue regulatory requirements
Support gaming performance through strong floor presence,



guest engagement and adherence to procedures
Monitor labour costs, support roster planning and drive operational efficiencies
Manage stock control, GP targets and wastage reduction
Prepare shift reports and communicate operational updates to the management team
Build strong relationships with guests, suppliers and internal stakeholders
Support the leadership team in maintaining a safe, well‐run and high‐performing venue
About You
You will succeed in this role if you have:
Previous hospitality management experience in a pub, hotel or large venue
Strong leadership capability with a focus on coaching and developing people
Solid understanding of gaming operations and compliance
Excellent communication and customer service skills
Strong organisational skills with the ability to prioritise and multi‐task
Experience managing KPIs, labour and financial performance
A calm, professional approach under pressure
Current RSA and RCG certifications
What We're Looking For
A leader who leads from the front
Someone who values teamwork, accountability and high standards
A motivated hospitality professional with a passion for developing people
A hands‐on operator who enjoys driving efficiency and operational consistency
Why Join Us?
Supportive leadership team
Genuine opportunities for career development
A fast‐paced, high‐performing venue environment

📌 Assistant Managers (New South Wales)
🏢 Marlow Hotel Management
📍 New South Wales