Sydney Gymnastic and Aquatic Centre – Rooty Hill NSW
At Sydney Gymnastics & Aquatic Centre we pride ourselves ondelivering exceptional customer service. We are looking for afriendly, motivated, and detail-oriented Customer Service Officerto join our team. If you have a passion for helping others and arelooking to grow in a dynamic work environment, this is the perfectopportunity for you.
The day-to-day:
Provide prompt, professional, and courteous customerservice
Answer customer inquiries via phone, email, and in-person.
Resolve customer complaints and issues efficiently andeffectively.
Maintain accurate records of customer interactions andtransactions.
Collaborate with team members to improve overall customersatisfaction.
Identify opportunities to upsell products and services
Our perfect fit:
Someone who has a high level of customer service and data entryexperience, excellent presentation and clear communication skills.You must be able to keep up to date with current class times acrossthe Gymnastics and Aquatic programs and have an ability to provideinformation on our products and services. Someone who is able towork across a 7-day roster within the times of
Monday -Friday 5:45am to 7:30pm
and
Saturday - Sunday7:30am to 5pm on a casual basis.
What you will need to be considered?




Exceptional customer service ability, both face to face andover the phone
General knowledge of sport and recreational industry isadvantageous
Previous experience working in a rapid paced environment
Ability to multi-task with precision
Ability to quickly learn about the precinct and the classes wehave on offer
Flexibility in working across a 7-day roster which involvesmornings, afternoons, nights and weekends
Full Australian work rights
NSW Working with Children Check
The Perks!
Complimentary daily meals
Free Gym Membership to the largest fitness facilities inWestern Sydney, ONE55!
Discounts on accommodation, dining and sport & recreationprograms
TREAT yourself with our rewards and recognition program
Sweet birthday treats and amazing staff offers!
Free secure undercover parking
24/7 support with Access EAP
Corporate rates with Medibank Private
Internal selection criteria applies whichIncludes:
Current on the job performance;
Performance Management History (12 months);
Punctuality & Attendance; and
Relevant Skills and experience.
We look forward to receiving your application and exploring howyou can contribute to our continued success in this excitingrole.
#J-*****-Ljbffr

📌 Customer Service Officer- Casual (New South Wales)
🏢 Sydney Gymnastic & Aquatic Centre
📍 New South Wales