Xpt Software Australia Pty Ltd is seeking a Contact Center Support Engineer to join our Sydney-based team. You will be the first point of contact for incidents and service requests across voice, chat, email, and other digital channels.
The role requires hands-on troubleshooting, the ability to log and escalate issues, and effective collaboration with operations, telecom, and technology stakeholders. On-call shifts may be required.
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📌 Contact Center Support Engineer – Omnichannel Troubleshooter Sydney
🏢 Xpt Software Australia
📍 Sydney
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