Job Description
We're a fast-growing, Australian owned fire protection business with more than 20 years in the industry.
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We're a down-to-earth team that works hard, backs each other and takes pride in doing a great job. We're growing quickly, which means there are plenty of opportunities to learn, take on new challenges and build a career with us.
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We're big on teamwork, positive attitudes and getting things done. If you're energetic, organised, enjoy a fast paced environment and want to be part of a team where your contribution genuinely matters - you'll fit right in.
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The Opportunity
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We are looking for an enthusiastic, energetic and positive person to join our team in a full-time, office-based role.
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This is a great opportunity for someone who enjoys being busy, working as part of a team and taking ownership of their work. Our office is rapid-paced and constantly moving, so you will need to be a quick thinker, organised and able to confidently manage competing priorities.
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You will be an important part of our day-to-day operations, working closely with our service, administration and management teams to keep things running smoothly.
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Key responsibilities include:
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Answer and direct telephone calls professionally
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Provide efficient customer support and respond to or direct enquiries
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Monitor and manage incoming emails, forwarding them to the appropriate department or team member
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Create and close tasks relating to quotes and general administration
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Coordinate with subcontractors and maintain positive working relationships
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Manage and coordinate technician schedules
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Perform general office administration tasks
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Support other departments as required to help ensure smooth daily operations
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The Ideal Candidate
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Is enthusiastic, energetic and brings a positive attitude to work
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Enjoys working in a busy, fast-paced environment
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Is a quick thinker who can problem-solve and make sound decisions
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Has excellent verbal and written communication and organisational skills
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Can multitask and confidently manage changing priorities
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Is confident using computers, including Microsoft 365, and learning new systems
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Takes pride in their work and is willing to go the extra mile
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Works well both independently and as part of a supportive, energetic team
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Previous experience in fire protection or a related industry will be highly regarded but is not essential
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Why Join Us?
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We are a growing business with plenty of opportunity for the right person to develop and progress.
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Genuine career growth and development opportunities
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Incentives for achieving positive outcomes
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Friendly, energetic and supportive team environment
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Full-time, office-based position with on-site parking
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The opportunity to join an established and growing fire industry business
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Please note: Only shortlisted candidates will be contacted.

📌 Office Administrator / Coordinator (Victoria)
🏢 Fire and Wire
📍 Victoria