Job Description
Job Type: Permanent position | Full time position
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Job Description
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Our client, LAIDLEY FUELS TRUST t/a Grantham Fuels, is seeking a passionate and experienced Retail Manager to lead the day-to‐day operations of their store. This full‐time position is ideal for a motivated professional who enjoys leading a team, delivering exceptional customer experiences, and ensuring the store operates efficiently while achieving business objectives.
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Job Title
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Retail Manager
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Job Responsibility
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Manage the overall retail operations of the store while maintaining high standards of customer service, profitability and operational excellence.
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Duties
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Monitor daily sales activities and adjust product offerings to meet customer demand and seasonal trading patterns.
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Manage inventory levels by forecasting stock requirements, coordinating supplier deliveries and reducing stock wastage.
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Establish customer service expectations and ensure the team consistently delivers a welcoming and efficient in-store experience.
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Plan and coordinate promotional activities, local marketing campaigns and in-store merchandising to increase customer engagement and sales.
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Provide customers with product information and recommendations while supporting the sales team during busy trading periods.
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Maintain accurate records relating to stock movements, daily sales, cash handling and other financial transactions.
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Prepare and monitor store budgets, review operating costs and implement initiatives to improve profitability.
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Recruit current employees, organise staff induction and training, allocate daily work responsibilities and oversee employee performance.
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Prepare staff rosters to ensure appropriate staffing levels are maintained in line with business requirements.
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Ensure the store complies with workplace health and safety requirements, food safety standards and company operating procedures.
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Review business performance reports, identify opportunities for operational improvements and implement strategies to enhance efficiency and customer satisfaction.
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Qualification
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AQF Diploma or higher.
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3-5 years of experience in related field.
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Salary
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$75,000 – $90,000 + Superannuation
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Employment Condition
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Full Time
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38 hours per week.
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📌 Retail Manager (New South Wales)
🏢 STAFF HARBOUR
📍 New South Wales