Job Description
Insurance Administrator - Contract - $35 per hour + Super
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Monday to Friday | 9:00am - 5:00pm
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Are you an
experiencedinsurance
administratorwith exposure togroup insurance inside superannuation? This is a outstanding opportunity to join a busy, supportive team where you'll manage policy and claims processes end-to-end, liaise with key stakeholders (insurers, trustees and internal teams), and contribute to continuous improvement.
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Key responsibilities
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Process
insuranceapplications,
alterations and
cancellationsacrossDeath,
TPD and Income Protectioncover.
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Coordinate underwriting requirements, includingmedical evidencerequests and follow-ups with insurers.
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Manageend-to-end claims processing, including assessment support, documentation collation, and payment coordination.
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Liaise withinsurers, trustees and external stakeholdersto resolve complex cases efficiently and professionally.
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Calculate and reconcileinsurance premiumswithin member accounts.
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Maintain accurate insurance records across administration systems.
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Ensure work is completed in line withsuperannuation legislation, trust deeds and policy terms.
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Identify process improvements and contribute to continuous improvement initiatives.
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Skills & experience
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Experience insuperannuation, insurance, or financial services administration.
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Understanding ofgroup insurance within super(highly regarded).
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High attention to detail and proven ability to
managesensitive/confidential
information.
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Strong stakeholder management and communication skills.
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Ability to manage multiple cases and prioritise competing deadlines.
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Familiarity with administration platforms (e.g.Acurity, SuperB, or similar).
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📌 Insurance Administrator (Victoria)
🏢 Fuse Recruitment
📍 Victoria