At Koko Black, our commitment to craft extends beyond production and into every part of our business, including finance. We're currently seeking an organised and detail-oriented Accounts Receivable Officer to join our Finance team and help support our growing operations.
This role plays a key part in maintaining accurate financial records, managing customer accounts and supporting healthy cashflow across the business. If you're a proactive problem-solver who enjoys owning the detail and delivering with precision, this could be the perfect opportunity.
Join our Finance Team
At Koko Black, our commitment to craft extends beyond production and into every part of our business, including finance. We're currently seeking an organised and detail-oriented Accounts Receivable Officer to join our Finance team and help support our growing operations.
This role plays a key part in maintaining accurate financial records, managing customer accounts and supporting healthy cashflow across the business. If you're a proactive problem-solver who enjoys owning the detail and delivering with precision, this could be the perfect opportunity.
The Role
Reporting to the Financial Controller, you'll be responsible for managing the end-to-end Accounts Receivable function; covering invoicing, receipting, credit control, reconciliations and customer account support. You'll work closely with stakeholders across Finance, Corporate Sales, Retail and eCommerce to ensure timely payments, accurate ledgers and smooth financial operations.
Key Responsibilities
Accurately prepare and process invoices and credit notes for wholesale and corporate customers, and issue monthly statements
Perform daily receipting of payments across online, wholesale and retail channels
Complete customer account and accounts receivable balance sheet reconciliations, investigating and resolving payment discrepancies
Proactively manage debtor ageing,



follow up overdue accounts and maintain accurate records of collection activity and customer communications
Partner with wholesale account managers to resolve customer payment queries and issues
Maintain accurate accounts receivable records and clean ledgers
Ensure accounts receivable processes comply with financial controls and support periodic and year-end audits
Work closely with Finance, Wholesale, Retail, IT and eCommerce teams to support accurate transactions and productive accounts receivable processes
Provide Accounts Payable support during peak periods and team leave
Identify and implement opportunities to improve accounts receivable processes
Initiate escalation or legal recovery processes for delinquent accounts where required
What You'll Bring
Proven experience in accounts receivable, credit control or a similar finance role
Strong attention to detail and confidence managing ledgers and reconciliations
Excellent communication skills with a customer-focused approach and confidence resolving queries and discrepancies
Ability to manage competing priorities and maintain accuracy under pressure
Familiarity with accounting systems and intermediate Excel skills
A proactive and collaborative approach, with high standards for accuracy and follow-through
Confidence taking ownership of issues and working with stakeholders to reach a resolution
Adaptability and a willingness to identify better ways of working
Why Koko Black?
We're a proudly Australian company built on craftsmanship, quality and connection. You'll join a supportive finance team that values accuracy, trust and doing things the right way. We offer generous product perks and a culture where your contribution is both recognised and celebrated.
Apply Now
Join Koko Black as an Accounts Receivable Officer and bring clarity, consistency and care to the financial heart of our business.
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📌 Accounts Receivable Officer (Melbourne)
🏢 Koko Black
📍 Melbourne