This position will suit a Security Guard/Officer wanting to escape the rainy patrol nights, unpredictable hours and violence or an experienced CRO.
Naskam Security Services operates one of the most advanced Grade A Central Monitoring Stations in Australia being based at Warana on the Sunshine Coast.
A vacancy has become available for a casual/part time Security Control Room Operator /CRO position with fantastic working conditions on a rotating shift work basis.
Training will be supplied to successful candidates. Additional ongoing training & support provided after successful completion of the initial training period.
Key responsibilities include, but are not limited to:
Monitoring & Actioning of alarm systems alerts.
Dispatching guards & patrols in response to alerts.
Responding to customer enquiries via both email & telephone.
Monitoring camera and video surveillance systems across multiple sites.
Ensuring compliance and service levels are achieved.




Data entry and general administration duties.
Successful applicants must have the following attributes:
Must have a current QLD Security Officer licence.
Must be capable of working days, afternoon, nights, weekends & public holidays.
Must live in the Sunshine Coast Area.
Will have customer service experience.
Must be computer literate with quick and accurate typing capabilities.
Highly developed communication skills. A polite and confident phone manner.
Ability to work in a team environment. Be self-motivated and have a willingness to learn.
Candidates must be flexible with availability for (day, afternoon, night and weekend shifts). Rosters will vary & Operators must develop experience in all shift types.
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📌 Security Control Room Operator/Cro (Melbourne)
🏢 Naskam Security Services
📍 Melbourne