Job Description
Located in Warners Bay, Masterset Jewellers has over 30 years of experience in the industry.
We are dedicated to crafting unique and exceptional jewellery pieces that capture the essence of our clients' personal style and stories.
Our skilled in-house artisans, supported by a dedicated front of house team, are committed to exceptional craftsmanship and delivering outstanding service.
About the role
We are seeking a professional and customer focused Studio Assistant to join our team.
This integral role involves coordinating exceptional service with the day to day operations of our workshop to provide our clients with an outstanding and personalised experience from start to finish.
Your duties will include but not be limited to:
Delivering professional client services and front of house support
Assisting with social media and eCommerce activities
Maintaining studio organization and supporting administrative functions
Assisting with the coordination of our on site manufacturing workshop
Collaborating with the team to bring clients' visions to life




Maintaining a clean and organised work workplace
About You
Along with a strong work ethic and passion for creating positive client experiences you'll have/be:
Professional presentation and communication skills
Previous experience in retail, jewellery or luxury customer service environments will be highly regarded
The ability to work independently while contributing positively to a collaborative team
Excellent organization, time management and attention to detail
Strong problem solving skills and a proactive approach
An appreciation for fine craftsmanship and a passion for creating exceptional customer experiences
Days/Hours
While this role is casual, there is potential for permanent part time for the right candidate.
We currently require coverage for:
Friday and Saturday with potential for extra days/hours
Initial training will typically require extra days in the first few weeks to support your learning
Extra hours as required to cover periods of leave

📌 Jewellery Studio Assistant (New South Wales)
🏢 Masterset Jewellers
📍 New South Wales