Insurance Administrator - Contract - $35 per hour + Super

Monday to Friday | 9:00am - 5:00pm

Are you an experiencedinsurance administrator with exposure togroup insurance inside superannuation ? This is a outstanding prospect to join a busy, supportive team where you’ll manage policy and claims processes end-to-end, liaise with key stakeholders (insurers, trustees and internal teams), and contribute to continuous improvement.

Key responsibilities
Process insuranceapplications, alterations and cancellations acrossDeath, TPD and Income Protection cover.
Coordinate underwriting requirements, includingmedical evidence requests and follow-ups with insurers.
Manageend-to-end claims processing , including assessment support, documentation collation, and payment coordination.
Liaise withinsurers, trustees and external stakeholders to resolve complex cases efficiently and professionally.




Calculate and reconcileinsurance premiums within member accounts.
Maintain accurate insurance records across administration systems.
Ensure work is completed in line withsuperannuation legislation , trust deeds and policy terms.
Identify process improvements and contribute to continuous improvement initiatives.

Skills & experience
Experience insuperannuation, insurance, or financial services administration .
Understanding ofgroup insurance within super (highly regarded).
High attention to detail and proven ability to managesensitive/confidential information .
Robust stakeholder management and communication skills.
Ability to manage multiple cases and prioritise competing deadlines.
Familiarity with administration platforms (e.g.Acurity, SuperB , or similar).
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📌 Insurance Administrator Melbourne
🏢 Fuse Recruitment
📍 Melbourne