Sales & Operations Assistant Heatherbrae / Newcastle

Bigman Trailer is looking for a reliable, organised and hands-on Sales & Operations Assistant to join our Heatherbrae team. This is a varied role combining sales support, customer service, stock management, internal systems and day-to-day branch operations. You will work closely with our in office Sales Manager and also act as an important link between the Heatherbrae branch and our Victorian Head Office. This role would suit someone who enjoys working with customers, is confident using computers and systems, and is happy to get involved in both office-based and practical day-to-day tasks.

Key responsibilities
Answer customer calls and enquiries
Prepare quotations and assist with customer follow-ups
Support the Sales Manager with day-to-day sales activities
Assist customers with trailer enquiries, pickups and handovers
Maintain accurate customer, sales and stock information in our internal systems
Assist with stock control, inventory updates and stock movements
Coordinate trailer deliveries, pickups and customer handovers




Communicate with our Victorian Head Office regarding stock, orders, logistics and operational matters
Follow up outstanding jobs and ensure tasks are completed properly
Assist with general administration and branch operations

About you
Good communication and customer service skills
Positive computer skills and the ability to learn new systems quickly
Solid organisation and time-management skills
A reliable and responsible attitude
The ability to manage multiple tasks and follow them through to completion
A practical, hands-on approach
A willingness to help wherever needed
The ability to work well both independently and as part of a team

About us

Bigman Trailer is a growing Australian trailer business with operations across multiple states. Our Heatherbrae branch is an important part of our NSW operations and offers a practical, varied working environment where you will be involved in more than just one area of the business.
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📌 Sales & Operations Assistant Heatherbrae / Newcastle Newcastle City Council
🏢 Bigman Trailer
📍 Newcastle City Council