Casual Dental Receptionist/Assistant (2–3 days per week, $36–$40/hour)
Join a welcoming, long‐standing dental practice where your people skills, organisation, and genuine care truly matter. As a Casual Dental Receptionist/Assistant, you'll play a key role in creating a smooth, positive experience for our patients while supporting our clinicians across both reception and clinical duties. This is an excellent opportunity for someone who enjoys variety, thrives in a team environment, and values meaningful, patient‐focused work.
About the Role
In this reception/assistant position, you'll:
Greet patients warmly and help them feel at ease
Manage appointment scheduling, phone enquiries, and daily reception tasks
Support clinicians chairside across a range of treatments
Assist with sterilisation, infection control, and surgery setup
Maintain accurate records and contribute to efficient daily workflow
Help uphold our friendly, professional, and patient‐centered environment
Full training is provided, and you'll be supported by a team that values reliability, initiative, and kindness. For the right candidate, there is potential for long‐term growth within the practice.
About Us
Balgownie Dental is a well‐established family practice that has been delivering quality dental care and smiles to our community for more than 40 years. We pride ourselves on creating a relaxing, comfortable environment for patients and their families, while maintaining a strong commitment to exceptional clinical care and a positive workplace culture.
Our practice features three treatment rooms and a dedicated team of three dentists and an oral health therapist.



We are fully computerised, using Dental4Windows and Centaur Media Suite for digital imaging and workflow efficiency.
We foster a supportive, collaborative environment where continuous learning and career development are genuinely valued. Many of our staff have been with us for years—a testament to our culture of respect, growth, and shared purpose.
About you
Our ideal candidate will demonstrate:
Strong initiative and a proactive approach
Excellent punctuality and reliability
Ability to assist chairside highly regarded but not essential
Professional presentation and conduct
A solid work ethic and high motivation
Exceptional interpersonal and communication abilities
The ability to work both independently and collaboratively
A consistently positive attitude and professional demeanour
Flexible availability between Monday–Friday, 8am–6pm (preferred, but specific days may be negotiated for the right candidate)
A friendly and confident telephone manner
Competence with computers and practice software
The ability to build rapport with patients and their families
Experience in healthcare or customer service (highly regarded)
Minimum of 1-2 years experience in healthcare or customer service is required
Knowledge of D4W software (preferred)
Key Responsibilities
Welcoming patients to the practice
Reception and administrative duties
Preparing patients for treatment and ensuring their comfort
Infection control, sterilisation, and waste management
Surgery setup and maintenance
Completing lab tasks as required
General cleaning and equipment maintenance
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📌 Dental Receptionist/Assistant (Wollongong)
🏢 Balgownie Dental
📍 Wollongong