Job Description
Gaming Manager - Australian Hotel & Brewery
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Australian Hotel Brewery
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350 Annangrove Rd, Rouse Hill NSW, Australia
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Gaming Manager - Australian Hotel & Brewery
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We are looking for an experienced Gaming Manager to join our team at the Australian Hotel & Brewery, Rouse Hill, part of the Sonnel group, which has over 40 years' experience leading gaming in the industry.
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We offer a dynamic gaming floor and a supportive, team-focused environment where your expertise will be valued. This is a outstanding opportunity to take ownership of our gaming operations, drive compliance and performance, and be part of a venue that genuinely invests in its people. If you're passionate about the gaming industry and ready for your next challenge, we'd love to hear from you.
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About the Role
n The Gaming Manager is responsible for the daily operations of the gaming room to ensure the highest standard of guest experience, compliance and teamwork.
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Key responsibilities include:
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Manage daily operations across bar, gaming, and TAB sections, ensuring all areas are running smoothly.
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Supervise and support staff, providing guidance to uphold exceptional customer service standards.
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Enforce adherence to company policies and procedures, including cash control and compliance.
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Demonstrate strong attention to detail and effective communication skills.
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Flexibility to work across varying shifts, including days, nights, and weekends.
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Rotating rosters offer an opportunity to develop expertise in all aspects of hotel management.
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Preferred food & beverage experience in a supervisor role.
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The successful applicant will:
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Essential requirements for this position are Current RSA, RCG & ARCG Competency Cards
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Be a motivational leader who encourages and develops the team to ensure an exceptional customer experience each time.
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Minimum of 1-2 years of management experience in a similar role with a strong knowledge of managing day-to-day operations of a venue with strong and complex trade
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Hands on approach in your leadership and management
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A friendly, outgoing personality with excellent people skills
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A passion for the hospitality industry with the desire to progress within the company
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**Please note this role requires completion of a National Police Check as part of our Employee Due Diligence process.**
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Screening Questions
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Do you hold all of the required certifications for this role (RSA, RCG, ARCG)?
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Do you have any medical conditions or restrictions that may affect your ability to perform the role?
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Are you passionate about delivering a game-changing hospitality experience?
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Do you have the legal right to work in Australia?
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Are you looking for Sponsorship and on a Visa? If your answer is yes, please confirm what visa you are currently on and when it will expire?
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How many years customer service experience do you have?
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Are you available to work full weeks (including weekends) on a rotating roster?
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What are your salary expectations?
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Do you have any criminal convictions, charges pending, or have you ever been arrested or summoned to appear in court for an offence?
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If you answered Yes to the above question, please provide more information? (copy)
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Where did you see this opportunity advertised?
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📌 Gaming Manager - Australian Hotel & Brewery (New South Wales)
🏢 The Glen Hotel Pty
📍 New South Wales