Job Description
BOOKINGS CO-ORDINATOR - Container Transport
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Paddock to Port is a Container Management & Transport business based in the western suburbs of Melbourne. We offer a range of services for our clients, from container management to quarantine and warehousing.
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About the Role
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We are currently looking for a super motivated and relationship-focused Bookings Co-ordinator – Container Transport to join our transport team. In this role, you'll be responsible for co-ordinating bookings and managing customer relationships. You'll work closely with our fleet allocation team to deliver exceptional customer service.
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Key Responsibilities
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Manage emails, transport and freight bookings (data entry) and customer enquiries
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Provide courteous, helpful and professional service to our customers at all times
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Build and maintain solid, long-term relationships with existing clients
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Act as the primary point of contact for customer enquiries and support
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Coordinate with internal teams to ensure timely and accurate delivery of transport services
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Monitor client satisfaction and proactively resolve issues
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Maintain accurate customer records using the CRM system
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About You
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Previous experience in the transport industry in bookings and customer services
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A proactive attitude with strong problem-solving skills
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High attention to detail
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Highly organised with strong time management skills
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Proven ability to multi-task
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Commercial awareness with a customer-first approach.
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Proficiency in Microsoft Office and CRM systems.
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📌 Bookings Co-Ordinator - Container Transport (Victoria)
🏢 Paddock to Port
📍 Victoria