Job Description
Customer Order Specialist | Port Melbourne
n
Our client, the world leader in lighting, is currently looking to find a detail oriented and proactive Customer Order Specialist for their Port Melbourne office.
n
If you are looking for a secure, high energy temporary role with a team that truly supports one another, this is the perfect opportunity. The hiring manager is fantastic, the vibe is welcoming, and the team culture is second to none.
n
The Perks
n
n
Flexibility: Choose your shift! Work 8am-4pm or 9am-5pm Monday to Friday
n
Commute: Stress-free travel with free onsite parking in Port Melbourne.
n
Duration: 2 to 4 months minimum (possible ongoing), starting ASAP.
n
n
What You'll Be Doing
n
This is a busy, hands on role focused on maintaining a clean order book and ensuring seamless project delivery. Your day to day will involve:
n
n
Order Management: Accept, validate, and accurately process customer orders.
n
Complex Projects: Manage manual order creation for large scale projects, including milestone deliveries and billing schedules.
n
Project Coordination: Tracking project orders and coordinating between suppliers, internal teams, and customers to ensure deadlines are met.
n
Inventory & Logistics:



Check product availability, prepare delivery proposals, suggest alternatives for out of stock items, and resolve discrepancies.
n
Data & Reporting: Manage customer master data and generate monthly reports on orders, deliveries, sales, and stock levels.
n
n
Technical Requirements (Must-Have)
n
n
SAP PR4 Knowledge: Experience or strong knowledge of PR4 is essential, as the team will be transitioning to this system in early May.
n
Salesforce: Experience with Salesforce is highly regarded.
n
n
What We're Looking For
n
n
Experience: Proven background in order processing, sales support, or logistics administration.
n
Problem Solving: A sharp eye for detail and the ability to elevate deviations or resolve order issues independently.
n
Communication: A professional attitude with the ability to manage various stakeholders.
n
Efficiency: A focus on continuous improvement to help streamline ordering and delivery processes.
n
n
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

📌 Customer Order Specialist (Victoria)
🏢 Randstad
📍 Victoria