The Victorian Cosmetic Institute – Templestowe Lower VIC

Victorian Cosmetic Institute are looking for self motivated and energetic team member to join us in our Contact Call Centre team in a part time capacity.

Minimum requirement will be 3 days per week including Saturdays.

Flexibility with days required as you may be rostered any day/times within our opening hours of 8:45am - 6pm Monday to Saturday.

This role is a majority work from home position with shiftsrostered at our Lower Templestowe clinic approximately once a month.

KEY DUTIES
Inbound and outbound calls with a strong customer service focus
Receipt payments and make appointments with accuracy
Converting enquiries into appointments to meet KPIs
Responding to patient emails and SMSs

ABOUT YOU
Friendly with exceptional customer service skills
Work effectively as part of a team, and autonomously
Excellent verbal and written communication skills




Self motivated with great initiative and target driven
Ability to think and act quickly with robust problem solving skills
The ability to learn rapid
IT savvy and the ability to learn different software packages
Minimum 2 years experience in sales, contact centre or customer service

DO YOU HAVE?
A quiet home workplace with a private and safe home office
A PC with Windows 11, running Google Chrome. Two monitors are recommended but not required. NOTE: MAC PCs not compatible with our software.
Reliable and fast NBN internet
Reliable 5G phone reception should you experience home internet outages of any kind
why you are interested in this position; and
which attributes in the About You section are your strongest.

Only shortlisted applicants will be contacted.
J-18808-Ljbffr

📌 Part Time Call Centre Operator Melbourne
🏢 The Victorian Cosmetic Institute
📍 Melbourne